Make outsourcing work for you!
We provide dental offices with complete front desk support. Our team members are trained and HIPAA certified. Some of our fully customizable solutions include:
- Insurance Verification
- Revenue Cycle Management
- Patient Scheduling
- Hygiene Recare
- Reactivation of Patients
- Unscheduled Treatment Plans
- Appointment Confirmation
- Patient Care Follow Up
- Filling Cancellations/Openings
Let your in-house team focus on delivering great patient care and let us do the rest.
Get started today.
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Get a virtual team with no contractual worries!
Click below to listen to our outsourced Team Members speak the Queen’s English
Meet Your Dental Coordinator
Your Virtual Team Members
Your outsourced team members work solely for you. They do not work for any other practice.
No Long Term Contract Needed
We provide long or short term services without the stress of a lengthy contract. All that is needed is a 30 day notice to end our service to you.
Your outsourced team member will work on the same hourly schedule as you.
English as a first language
English is the official language of Zimbabwe. This eliminates any language barriers between your outsourced virtual team member, your organization and your patients.
Billing & Claims
Unscheduled Treatment Plans
Reactivation of Patients
Patient Care Follow-Up
Helping you deliver a great patient experience
At Support DDS, we understand that growing dental practices can get inundated with repetitive tasks, such as insurance verification. That’s why we provide trained team members that are dedicated to your practice alone. This frees up your time and enables you to provide the best patient experience.
Save up to 70% on your overhead
At Support DDS, we only give you the services you need, when you need them, as you need them. This means you only spend on what your practice really needs. Outsourcing has been proven to save practices up to 70% on operational costs.
Start Optmizing Your Dental Office For Success.
Start Optimizing Your Dental Office For Success
Let Your In-house Team Focus On Great Patient Delivery and Let Us Do The Rest.
What our clients are saying
SupportDDS has proven to be a fantastic asset to our growing dental practice. We have trained Melody to provide all of our insurance verification, how to input that info into our PM software, she pulls recare reports weekly, and even follows up with patients when we have missing insurance and demographic information.
I started with two staff members and have quickly grown to over ten staff members in Zimbabwe in 18 months. We utilize the outsourcing staff for; Accounting, Logistics, IT Support, Marketing, Purchasing and our online presence. Truly without this amazing staff, my company would not have seen the growth and efficiency we have today
I have been working with a team member from SupportDDS since the fall of 2019 and I can say that it has been a really great experience. Having this extra team member to kind of take up the slack and do these things that are so time-consuming off our plates helps our office move in a better direction ... the team member works with our insurance verifications and that really frees up the front desk to not have to do that so it’s all done the day before or two days before and then we’re ready to go for the day and we don’t have to worry about doing that. So, if you are looking for some extra help that can free you up so that you can run more efficiently, I would highly recommend SupportDDS. If you have any questions feel free to call our office it’s 406 443-5526.
You guys have been rocking it for us with our new executive assistant. The process was absolutely amazing for onboarding. The interview process and the selection were very difficult to decide who we wanted. It was so difficult we almost ended up hiring two people when we only wanted one … I’m working with someone who is an executive assistant but I believe has a Master’s degree and is a very highly intelligent human who is literally accomplishing more things than three people can accomplish in just one work hour or one work day shift. It’s absolutely amazing, I couldn’t recommend JW and his team more.
one of the best decisions I made this year was to hire a remote team member through SupportDDS. Victoria has been a wonderful addition to my practice. She has taken a lot of stress off of my team members and allowed us to practice stress-free and enjoy more beautiful days. Victoria does all of our insurance verification, she follows up on outstanding insurance claims and she’s just a wonderful joyous person, a beautiful addition to our team. I highly recommend SupportDDS, it has been life-changing for me in my practice.
The work that Catherine and Wadzi have been doing for the Smalltown Dental organization has been incredible for their team. I have heard positive feedback from each of the offices. Team members are telling me they can take more time with their patients and explain procedures to them because they don't feel rushed. Practice Managers are hearing their business teams provide more detail on the phones because they don't have an insurance company on hold on the other line they need to get back to. This is allowing the Smalltown organization to get closer to the vision Dr. Pete has for providing "small-town" care for his patients. Where relationships are formed and you really get to spend quality time with all of your patients; not just the ones in between the chaos. I am so grateful to have aligned Support DDS and Smalltown Dental. The passion for the greater good is evident in each of these organizations!