Time is an invaluable commodity. As dental business owners, we understand what it means to spend every second doing something productive to grow your business and improve your team. The use of outsourced Virtual Teams is one of the most effective ways to grow your business, elevate your existing team, and create more time to […]
Finding new employees takes time and a substantial chunk of your resources. With the unemployment line always so long you are spoilt for choice on who your next team member is. This long line doesn’t always guarantee to get the right team member with every pick. You need to make sure you outline the requirements […]
SupportDDS is a Texas-based outsourcing company that is offering exceptional services to dental companies all over the United States and beyond. Now many of you might be asking, “Of all the places why setup in Zimbabwe?” In this article, we look at why we believe your outsourced work is in the safest hands with our […]
Change and Growth will be the focus for successful DSOs looking to make an impact in their community and industry, and on the bottom line in 2022. A critical element of success is hiring the right people for the job while cultivating a culture that is inline with the organizations mission and core values. KAIZEN; […]
At SupportDDS we offer the best outsourcing services for dental practices in the United States. Many dentists wonder, “ How does dental outsourcing benefit my practice or business?” Running a dental practice involves much more than treating patients. You need to hire and manage front office staff, ensure timely billing (patients and payers), handle accounts […]
Dental practices like any other business need to generate good revenue to keep running. Many dentists run successful practices but go through a lot to keep a steady cash flow into their practice. In this article, we look at a few ways you can increase cash flow in your dental office and how to improve […]
Dental practice equipment makes the backbone of any practice. The newer, more reliable, up-to-date and efficient your dental equipment the better you can run your dental practice. Any dentist will agree that dental equipment isn’t cheap. Does this mean that your passion for owning a dental practice is gone? We don’t believe that is so. […]
HIPAA compliance can be an overwhelming task for any dental practice. Knowing the many changes in policies, regulations, and security is a lot, not to mention the ever-present risk of penalties for noncompliance. We have come up with a 5 point plan that will help you keep your practice compliant with the new regulations of 2022. Stay […]
What is Dental SEO? Search engine optimization (SEO) is a marketing technique that aims to increase online traffic to your practice website. The more traffic your website gets the more aware patients are of the services you offer and the more business you get. Dental practices and organizations are not spared from optimizing their websites […]
We celebrate Dental Assistant Appreciation Week the first week of every March. This is an opportunity for dentists and dental teams to show how much their dental assistants mean to them. This is also an opportunity to spoil them and make them feel special. What Do Dental Assistants Do? Dental assistants support dentists and oral […]
The dental world has seen many changes. Key among those changes is women making great strides towards improving the function of dentistry. Women have contributed greatly to Furthering research, providing outstanding services, and facing all obstacles head-on. Did you know only 1.1% of dental students were female in 1968? That number dramatically increased to 47.7% in […]
2022 promises an exciting year ahead for dental companies. Filled with dental conferences you and your team shouldn’t miss. Improve your networking opportunities with other professionals in dentistry, along with industry partners and vendors. Let’s take a look at some of the best dental conferences that you and your dental team can attend this year. […]
2022 is rolling out fast, and your practice needs to be on its A-game this year. To get the most out of your practice, you need to make sure it is working as one efficient machine. We have come up with a few fundamental tips that your practice can adopt to make sure you kick […]
To have a successful practice you must have patients. The more you offer a well-rounded and good service to these patients the better your recommendations and ability to get more patients. The problem however is how to hang on to your existing patients. Patient recommendations to your new potential patients help grow your practice. To […]
Having a virtual assistant has become a must-do for any dental practice looking to grow and save. Why do you need one though? We have come up with several reasons why a practice, large or small would need one. We can safely say, by the end of this article you will have a new appreciation […]
Outsourcing has sparked many a debate in business forums all over the states. While many people have several misconceptions about outsourcing, we believe this article can open your eyes to the many advantages of outsourcing. Outsourcing can be a fantastic way for small business owners to improve efficiencies and boost their company’s bottom line. What […]
Outsourcing dental insurance verification will have positive results for your practice if having an efficient practice is one of your goals. Dental insurance verification is one of those things that can either make or break your practice. As more patients come to your practice, your team will have the big task of making sure all […]
Conferences have always been a great way for dentists to find new networking or professional development opportunities. They are also a great way to learn about the latest industry trends or how to connect better with clients. Meeting with colleagues and other industry professionals is incredibly valuable. With 2021 still seeing a few travel and […]
Dental Industry Trends 2021 2021 is the continuation of a rather unusual operating environment for dentistry. This does not mean that your practice must slow down or become stagnant in any way. Today we look at some of the emerging dental industry trends that your practice should consider for keeping your practice functional, retain your […]
With the ever-present COVID-19 pandemic, dentists are left asking themselves several questions: Will my practice survive this prolonged upheaval? Will I be able to retain my patients? Is it possible to keep my practice alive? How can I do all of this in the current situation? This article is here to show you, the valuable […]
As 2020 comes to a close there is a need to pay more attention to the production levels of your practice. This not only helps you plan for year-end but it also sets the tone for the start of the coming year. As a busy practice owner, you hardly notice how productivity is affecting your […]
Dental billing comes in as a real advantage for streamlining your efficiency and improving service. Instead of following up on patients who are yet to pay or insurance companies, we have come up with several benefits of using dental billing companies that will free up your time and allow you to focus more on patient […]
Choosing the best outsourcing destination has become a strategic decision for businesses. In order to reduce overhead and operational costs, small to medium business owners are turning to outsourcing their tasks, and Africa is fast becoming an outsourcing destination of choice. When considering the cost of hiring full time qualified employees, the option of outsourcing […]
Reputation is the beliefs or opinions that are generally held about someone or something. A brand’s reputation is what its clients and competitors say or think about it. It is important that a business achieves or maintains a good reputation. There are numerous factors that contribute to the standing of a business, such as your […]
A good relationship with patients is without a doubt one of the most important elements of having a successful practice. Having clinical skills and up-to-date equipment will not mean anything if patients will not set foot in your practice. Establishing this good relationship with your patients is a daily thing. With that in mind, we […]
Having a well-synchronized team is important in running a successful practice. A team’s ability to work together, communicate, and handle patients have a huge impact on your bottom line. To have this level of efficiency and synergy in your team takes time and training. As such it is important to have the right candidate from […]
The urgent need for today’s world is not wealth but people who, by living selflessly and giving generously, stand up and add value to other people’s lives. At the end it’s not really about how much (quantity) you have given. It’s about who you’ve lifted up and who you’ve made better (quality). On 27 & […]
Calls have been made for dentists to return to their practices. This is good news but it should be noted that your practice will not simply pick up where you left. You will need a plan to get back to “the new normal” while keeping the vibrancy you had. We have come up with a […]
As a dentist, you might be wondering how you can leverage social media to attract more patients to your dental practice. Luckily , social media has made it such that you can reach out and engage with your existing and potential patients. With many platforms available there are a number of factors you need to […]
Regulations on dental practices are changing in the midst of this pandemic. This makes it challenging for dental practices to operate at capacity all while getting teams up-to-speed with the various changes that have been made on the way they operate on a day today. To get your practice up to speed we have come […]
In the midst of crisis, your business faces a variety of unforeseen problems, and you might end up thinking that your business may not make it through. However, in-sourcing is one way that can help you minimize the effects of a crisis. The biggest questions most business owners are asking themselves are: Will my business […]
Dental practices in a number of states across America are now opening or getting ready to open their doors to patients. Here’s a quick dental practice checklist to help you, your team, and patients safely interact when you open your doors. Dental practice checklist for patients As patients make their way to your practice ensure […]
The COVID- 19 pandemic swept across the globe and many businesses had not foreseen its devastating effects. However, many states have been able to reduce the spread of the virus through social distancing and enhanced hygiene measures, allowing dentists and other businesses to start getting back to business. Getting back to business during and after […]
Are you leveraging digital marketing for your practice? The American Dental Hygienists’ document titled ADHA Interim Guidance on Returning to Work is a 10-page guide to assist dental hygienists in safely returning to their dental practice and provide good safe patient care. The guide assists the 16 states that reopened for a selected number of dental procedures […]
With most of the world social distancing, you need to have an efficient way to communicate with your patients. Teledentistry has been around for years and you can use it to keep your practice. This article aims to explore how you can leverage teledentistry to keep your practice alive even in these trying times. Teledentistry […]
Hi, this is J W Oliver with the global impact we are super excited to have you back again as we work ourselves through this Covid-19 chaos as I like to call it. But it presents us with opportunities, there’s no doubt that we’re going to go through the time were your offices going to […]
As the fight with the COVID-19 pandemic continues, our thoughts and prayers go out to all those affected directly or otherwise. Some businesses have temporarily closed and you might be wondering if there is a way to keep your dental practice running somehow. Many businesses have been hard hit by this pandemic and the medical […]
We recently got a chance to speak with Dr. Bruce Baird about “Surfing the Tsunami”, the implications of the Covid19 pandemic and what dentist can do in the next 90 days. This amazing podcast episode reveals valuable tips for leading a dental practice during difficult times. You can listen to the full Global Impact podcast […]
Here’s a guide on how to access the $360 billion in loans and grants that the stimulus package allocates for small businesses. Congress has allocated a significant amount of money to support small businesses, as the latest Corona Virus stimulus package. Getting the know-how or the correct information on accessing it can be somewhat difficult. […]
Insourcing is the business practice of contracting remote team members to take care of certain tasks instead of assigning those tasks to internal employees. During this pandemic, companies that were not prepared to go fully remote can turn to in-sourcing to ensure that business continues. Insourcing is a business practice performed within the operational structure of […]
The novel Coronavirus, COVID-19, has rapidly changed the way global citizens live and work, with many employees now working remotely (from home). Remote work situations vary for employees. Some stay alone and work in an empty house, in the same space as their roommates, or with spouses and children present. The coronavirus, however, has limited […]
Good Insurance verification has now become an essential aspect for any dental practice. It becomes the basis of the whole patient experience. When insurance verification is done right, patients feel more satisfied with efficient service when they come in for treatments and the practice reduces the number on denied claims. Why do you need good […]
How to identify Toxic team members Every environment has toxic team members, whether corporate or social. However, there is a difference between difficult team members and toxic team members. A toxic team member is anyone who is abusive, unsupportive, or unhealthy emotionally—someone who basically brings you down more than up. There is always that one […]
Patient Reviews are important, Really important When you think of the success of your dental practice you prioritize patient care, upgrading your skills and the daily running of your business in the form of expenditure and business operations. You hardly worry about online patient reviews. Unfortunately in today’s world, you need to pay attention to […]
A virtual team has become the new human capital trend that has taken many industries by storm. The idea of having a team working remotely seems unorthodox and difficult to handle, especially if your business is fast-paced. As your business owner, you might be worried about how to manage virtual team productivity. However, a virtual […]
If one of your goals as a dentist is to move from a solo dentist or small practice to a multi-location practice, then we will let you in on the best-kept secret in the industry that will help you achieve this: centralizing dental support services. Most successful dental practices are able to keep growing and […]
As a busy practice owner, you hardly notice how productivity is affecting your bottom line until numbers start falling. Cancellations, failed verifications and complaints usually open your eyes to the need of having a team that is on top of their respective tasks. As 2020 rolls on new trends in dentistry and dental practice management […]
Teamwork makes the dream work! An ideal working environment is what everyone wants. Being able to feel comfortable with the people you work with allows the team to improve its work and to get work done effectively. Working environments also influence work culture which can translate to employees to naturally offer great customer service. Team […]
Having a motivated dental team goes a long way in determining the quality of service that your patients will experience. Regardless of whether you have a huge practice or you are still starting out, this article will help motivate your dental team taking your practice to the next level. How to motivate your dental team: […]
Improving collection is a key aspect of any business that needs to stay liquid and profitable. The thought of sending out a lot of billing statements for services already rendered is a frustrating one. Your bottom line suffers when collections are down and this is not an ideal situation. When collections are down it becomes […]
Dental records security is always a major concern in any practice. Dental healthcare practices are ever-growing and with this growth comes tonnes of sensitive patient information, from banking details to health information. Adopting a digital database for your practice has more advantages. Dental Records can be kept up to date and easily accessible. But how […]
There are a number of apps that can help boost your productivity, from reminders about important deadlines and taking notes, to communicating and collaborating with your team. These apps can help you to get it done quicker and more efficiently, which increases productivity. Evernote Evernote is a digital notebook that allows you to jot down […]
Dental billing can be considered as one of every dental practices’ nightmare. Having a single dental office manager cater to treatment plans as well as manage account receivables is a lot to ask of any professional. This doesn’t mean that it is impossible to solve this and other demanding tasks. In this article, we will […]
There is a fine line that distinguishes insourcing and outsourcing and how it functions within the business process. A lot of people with experience with virtual assistants will tell you to outsource and sometimes the two are confused for each other and often misused in the definition. In this post, we discuss why you should […]
We had the honor of welcoming Dr. Bruce Baird and Victoria Peterson of The Productive Dentist Academy to our offices in Harare, Zimbabwe. It was an amazing experience taking them through our processes, introducing them to the team in Harare and showing them WHY we do what we do. While touring our offices, Dr. Bruce […]
Dental patient care follow up has become something of a lost tradition among practitioners. This simple practice can do more for your practice than most care to recognize. Dental patient care follow-up can have all positive effects from improving patient retention to protecting you from possible legal suites. Why you should invest in Dental patient […]
Money, Money, Money, that’s probably the first thing you think of when it comes to your business.The biggest question as a business is, “what are some of the key areas we are spending money on that we shouldn’t?”Whether your business is small or big, hiring new personnel that’s qualified puts a strain on your business’ finances.You are probably […]
There is a distinctive difference between “outsourcing” and “insourcing” that should be clarified. It’s important to understand the difference as you look to leverage it as a part of your business. Both have a specific function and fit in the business marketplace, but it is important to understand your objective and long-term goals. Outsourcing is […]
Dentistry like any other business is all about numbers. Dentists must have a steady inflow of new dental appointments every month in order to stay in business. To achieve this, you need to put your practice out there. How? Through marketing of course. Marketing is not just telling people how good you are as a […]
The month of October comes with it a campaign that is very close to our hearts, Breast Cancer Awareness. The whole world turns pink in support of one of the biggest campaigns in the world. Why pink though? Is it its feminine association? A random pick? Or did the color come by mere accident? How […]
Virtual Team members work remotely from a different geographical location. This requires them to leverage technology to ensure consistent communication is maintained with their employer. Communicating with virtual teams is key to the success of any business that is outsourcing. The most commonly used methods to communicate with virtual team members are phone and video […]
Recruiting virtual team members is becoming a leading trend globally. Having team members that work remotely has become a favourable and cost-effective alternative. Developments in technology mean searching for talent is no longer restricted by geography. Below are 3 strategies that can be applied to help a Virtual Team (VT) to be high performing and […]
In the hiring of a new or replacement position, as business owners we fail to compute the added expenses both tangible and intangible. To accurately budget for each new position, we must consider many of the fixed and variable costs we will incur: Salary or Hourly rate Matching of FICA Health insurance Workman’s Compensation Insurance […]
Dream Big. Set goals. Make plans. Live life. Love Jesus. In today’s global and mobile economy, you can live where you want, travel where you choose, take in the beauty of this world, and still perform your daily work responsibilities. With the advent of mobile technology, outsourcing, flexible work environments, proper planning and selection of […]
University education, Masters’ degree, PhD, advanced certifications, more CE credits! These are all great and valuable, but here are 10 things that will advance you FAR MORE than any degree or certification. They require no talent, only drive, determination and perseverance. Anyone can master them and be an employer’s DREAM! You will gain the respect […]
Fast-growing businesses can be exhilarating as well as exhausting! The excitement is seeing revenue growth, an expanded customer base, product development, and growth of your team. The downside is CASH FLOW! However, outsourcing helps business owners around the world to sleep better at night. *It is estimated that cash flow; Keeps 35% of business owners […]
Increase productivity and get a return on investment on your outsourced virtual team. Recruiting virtual team members is becoming a leading trend globally. Business owners and entrepreneurs with remote staff have reported it as being a favourable and cost-effective alternative. Dell is just one of the many companies opting to make use of virtual teams […]
We are inundated with interruptions “disguised as opportunities” every day. They keep us distracted from that “ONE THING” or the “BIG GOAL” we are looking to conquer! Here are a few of mine, yours may be similar; Smart Phones That all-important DING of the text that drives our instant curiosity Social Media The bombardment of […]
More time is what we all desire as Managers, Business owners, CEO’s and entrepreneurs. The use of Virtual Teams (VT) and Outsourcing is one of the most effective ways to grow your business, elevate your existing team, and find you more time to work “On” the business not “in” the business. There are five keys […]
Ready, Set… We often need help like yesterday, but the “traditional” time from job outline to onboarding can be a time consuming and arduous task for even the most experienced people. Adding a Virtual Team member to your organization doesn’t have to be difficult if using the right offshore provider. Onboarding can be as quick […]