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How To Improve Your Team’s Customer Service Skills

Teamwork makes the dream work! An ideal working environment is what everyone wants. Being able to feel comfortable with the people you work with allows the team to improve its work and to get work done effectively. Working environments also influence work culture which can translate to employees to naturally offer great customer service. Team […]

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4 Simple Ways to Improve Collections in Your Dental Practice

Improving collection is a key aspect of any business that needs to stay liquid and profitable. The thought of sending out a lot of billing statements for services already rendered is a frustrating one. Your bottom line suffers when collections are down and this is not an ideal situation. When collections are down it becomes […]

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6 Useful Apps to Boost Your Productivity

There are a number of apps that can help boost your productivity, from reminders about important deadlines and taking notes, to communicating and collaborating with your team. These apps can help you to get it done quicker and more efficiently, which increases productivity. Evernote Evernote is a digital notebook that allows you to jot down […]

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Why You Should Insource and Not Outsource

There is a fine line that distinguishes insourcing and outsourcing and how it functions within the business process. A lot of people with experience with virtual assistants will tell you to outsource and sometimes the two are confused for each other and often misused in the definition. In this post, we discuss why you should […]

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SupportDDS on the Productive Dentist Podcast

We had the honor of welcoming Dr. Bruce Baird and Victoria Peterson of The Productive Dentist Academy to our offices in Harare, Zimbabwe. It was an amazing experience taking them through our processes, introducing them to the team in Harare and showing them WHY we do what we do. While touring our offices, Dr. Bruce […]

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How important is dental patient care after they have left your practice

Dental patient care follow up has become something of a lost tradition among practitioners. This simple practice can do more for your practice than most care to recognize. Dental patient care follow-up can have all positive effects from improving patient retention to protecting you from possible legal suites. Why you should invest in Dental patient […]

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Payroll costs driving you up the wall? Here’s how to Save up to 75%

Money, Money, Money, that’s probably the first thing you think of when it comes to your business.The biggest question as a business is, “what are some of the key areas we are spending money on that we shouldn’t?”Whether your business is small or big, hiring new personnel that’s qualified puts a strain on your business’ finances.You are probably […]

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